FAQ

Frequently asked questions

The questions that come up most often. Another one? Write to us.

What hardware do I need for 100% local mode?

Comfortable minimum: 16 GB of RAM, a recent CPU (4+ cores), 10 GB of disk space for the index.

Recommended: 32 GB of RAM and an NVIDIA GPU (8 GB VRAM+) for smooth local LLMs (Mistral 7B, Llama 3 8B). Without a GPU, queries still work but are slower (10-30 s per answer).

On Apple Silicon Macs (M1/M2/M3), Metal is used automatically — no NVIDIA GPU needed.

How many PDFs can RefChat index?

No software limit. In practice, libraries of 5,000 to 20,000 articles are handled with ease. Indexing a typical PDF takes 2 to 8 seconds depending on mode (with or without OCR) and hardware.

For larger volumes (50,000+), cloud mode or a dedicated on-premise deployment is advised.

Are Zotero and Mendeley supported?

Yes. RefChat simply points to your Zotero (storage/) or Mendeley storage folder. Metadata is enriched automatically via GROBID and OpenAlex. No extension to install on the Zotero side.

Which languages are supported?

The embedding model (multilingual E5-large) covers around a hundred languages. Best handled: English, French, German, Spanish, Italian, Portuguese, Dutch. You can ask a question in English on a mixed EN/FR corpus — RefChat retrieves the relevant passages in both languages.

Is my data really kept confidential?

Local mode: no data leaves your machine. You can even work offline after installation.

Cloud mode: indexing and LLM on our OVHcloud servers (Roubaix, France). Data encrypted in transit (TLS 1.3), deletion on request, no model training on your content. Documented GDPR compliance.

Can I try RefChat before buying?

Yes. On request, we offer a live demo (30 min) and a trial on a sample of your own library, under a confidentiality agreement if needed. Request a demo.

How is it different from ChatGPT, NotebookLM or Perplexity?

RefChat is specialised for scientific libraries (GROBID parsing, EasyOCR, hybrid dense+BM25+reranking search, automatic query-mode detection). Above all: a 100% local option — your articles, patents or sensitive reports never leave your machine.

General-purpose cloud tools send your documents to servers in the United States and don't offer the same level of source citation or thematic organisation.

Detailed comparison: RefChat vs NotebookLM.

Another question?

Write to us — we reply within 48 business hours.

Contact us