Courtesy translation. In the event of any discrepancy, the French version — the sole legally binding version — shall prevail.
Legal Notice
Publisher of the site and software
| Company name | Lefeuvre H2 Consulting |
|---|---|
| Legal form | Entreprise individuelle (sole proprietorship, French law) |
| SIREN | 995 169 836 |
| SIRET | 99516983600013 |
| Business activity code (APE) | 7112B — Ingénierie, études techniques |
| Address | Rennes, France |
| serviceclient@refchat.eu | |
| Publication director | L'éditeur |
| VAT | Not applicable — French VAT exemption for small businesses (art. 293 B of the French Tax Code) |
Hosting provider
OVHcloud — 2 rue Kellermann, 59100 Roubaix, France
Website: ovhcloud.com
Intellectual property
All content on this site (text, logos, code) is the exclusive property of Lefeuvre H2 Consulting, unless otherwise stated. Any reproduction or representation, in whole or in part, is prohibited without prior written authorization.
Customers
RefChat is offered to professionals (researchers, laboratories, institutions, companies) as well as to consumers. Where the Customer qualifies as a consumer under French consumer law, the corresponding protections (right of withdrawal, statutory warranties, consumer mediation) apply as a matter of right.
Consumer mediation
Under articles L.611-1 et seq. of the French Consumer Code, a consumer Customer may, after a prior written complaint that received no satisfactory response within two (2) months, refer the matter free of charge to a consumer mediator. The Publisher has appointed the Société Médiation Professionnelle (SMP), a consumer mediator listed with the CECMC (French mediation commission). Online referral at www.mediateur-consommation-smp.fr or by mail: Société Médiation Professionnelle, Rue Marc Sangnier, 33130 Bègles, France.